Networking vendor D-Link’s announced that its D-Link Direct Service (DDS) is now available on WhatsApp.
In order to avail D-Link Direct Service (DDS) benefit at doorstep, customer has to simply connect with the D-Link support team on WhatsApp +91-7066345591 & follow three simple step. First click a picture of barcode with serial number & share, second the customer needs to specific the concern/ problem faced, post which D-Link support team will evaluate the query & accordingly arrange for D-Link Direct Service (DDS) pick-up & product replacement.
“Today, seamless customer support experience is the key in driving business growth. With WhatsApp as another medium to interact, engage & support, we intend to offer self-service support option to our customers who are looking for quick & speedy response. DDS through WhatsApp is aimed towards building a strong relationship with our patrons & enhance customer support experience,” said Balgond Chougula as VP – Customer Support Services, D-Link (India) Ltd.
D-Link Direct Service regional model introduced last year is backed by D-Link Service Centres (DSC) along with D-Link Service Partners (DSP) & D-Link Authorized Collection centres (DAC). With a presence in over 150 cities, DDS now offers faster and reliable service to customers across India. All Regional DDS Centres are equipped with state of the art BGA (Ball Grid Array) facilities to support quick resolution. D-Link Direct Service (DDS) benefit can be availed on all D-Link ADSL Broadband, Wireless and selected 3G Life Style Products.