The chat-based personal assistant app Helpchat said it has crossed 1 million downloads in just eight months since the launch. The app is rated 4.5 on the Google Play Store.
It has registered maximum traction in Bengaluru, followed by Delhi-NCR and then Mumbai. The services that are most popular with users include mobile recharges, laundry, food ordering, household services, shopping deals and coupons etc.
Helpchat is a personal assistant app that completes task on users behalf, has passed on $6mn worth of user requests to its partner businesses in last 3 months. Helpchat customer promise is to provide user the best available option for a particular task and get it done on user’s behalf.
Speaking on the success of Helpchat, Ankur Singla, Founder and CEO, Helpchat, said, “Since inception, we at Helpchat have had a single-minded devotion to amplifying the users’ ability to get things done. The overwhelming response is a manifestation of our committed efforts. We use these figures as impetus to push us further and propel us to achieve greater things as we go ahead.”
Helpchat has recently launched an automated conversational feature to help users schedule their laundry, order food, get suggestions on the best shopping deals etc. Forward-thinking initiatives such as this have enabled Helpchat to carve a special niche for itself in the consumer mindscape. As Helpchat has already registered a million downloads, its current focus is going to be on delivering a superb experience to its existing users. Through word-of-mouth publicity it aims to soon reach its target of one lakh daily active users.